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The Importance of Customer Advocacy
Read more: The Importance of Customer AdvocacyHi there! I’m Cassie Sneed, a Customer Marketing professional. I’ve been helping companies of all sizes build strong relationships with their customers for over 10 years. In that time, I’ve learned a lot about the importance of customer advocacy. Customer advocacy is when customers actively promote your brand to others. This can be done in…
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The Importance of a Customer Community
Read more: The Importance of a Customer CommunityHey there! I’m Cassie Sneed, a Customer Marketing professional. I’ve been helping companies of all sizes build strong relationships with their customers for over 10 years. In that time, I’ve learned a lot about the importance of customer communities. A customer community is a group of people who share an interest in a particular product,…
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Your Customers’ Love Language
Read more: Your Customers’ Love LanguageHi there, I’m Cassie Sneed, a customer marketing professional. I’ve been helping companies of all sizes build strong relationships with their customers for over 10 years. In that time, I’ve learned a lot about what makes customers tick. One of the most important things I’ve learned is that everyone has a different “love language.” This…